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Return & Complaints info

Return information - Applies only to authorized dealers.
All return, complaints and warranty issues via Hansenkatalogen.se.
Do as follows: 1. Please read Returns Conditions (below) and Complaints ► conditions.
2. Log in ► Hansenkatalogen.se as usual.
3. Select "Help Center ► Return & Complaints" in the left menu.

Return Policy: To make a return-/complaints request, you will need to meet these conditions:
- Products must be returned in original packaging, complete with all parts and accessories.
- It will be free of dirt, price tags, and not damaged.
- Always send the product well packed so the original packaging wont be damaged.